1xbet
1xbet has a consumer rating of 2.73 stars from 258 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about 1xbet most frequently mention bank statement, gaming account and many times problems.1xbet ranks 79th among Sports Betting sites.
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This company responds to reviews on average within 2 days
What reviewers want you to know
Positive highlights
No positive highlights yet
Critical highlights
- I also send my bank statement to info-ind@1xbet-team.com but seems no reponsefrom them.
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“Popular bookie with a good betting options”
Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments — everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions
“Worst customer service ever”
I spent a whole day trying to get help from their customer service after they failed to credit my account following a deposit. Although I did wait 3 hours after my I made the deposit to contact them (as required by their guidelines), they couldn't care less. I missed multiple windows to place some bets on live matches, and as I'm writing this my account still hasn't been credited. Stir away people! This website definitely stinks.
Reviews (258)
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I spent a whole day trying to get help from their customer service after they failed to credit my account following a deposit. Although I did wait 3 hours after my I made the deposit to contact them (as required by their guidelines), they couldn't care less. I missed multiple windows to place some bets on live matches, and as I'm writing this my account still hasn't been credited. Stir away people! This website definitely stinks.
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Thank you for your feedback.
To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction, the name of your payment system and the transaction ID. We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
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Fake application I almost have more than 3 to 5 accounts with the other Betting sites I haven't experienced this type of fake app till now y I am saying because I have made a Withdrawl and in the app it is showing my withdrawal is successful but I haven't received a single penny I have consulted to the customer team and other teams from last 1 month for the issue they are least bothered about the customer issues not at all responding. So please my request to all you guys don't use this app they will loot all your money
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Thank you for your feedback. To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
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I use 1xbet because they offer good bonuses, have nice odds. There was an unpleasant moment when documents were requested for verification. After passing it, I continued to play calmly
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We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
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Name: MOMOTAZ BEGUM
Payment system: 1xBet cash agent.
I can not withdraw my fund. they say me email to the security team after I send all document too the security team they verify my id after they email me my id was blocked appeal to the website after I appeal the website they can not say me any reply.
Solved my problem quickly.
Open my account. I will do gaming
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Thank you for your patience!
The verification procedure is standard for each betting company. In order to resolve the situation, you need strictly follow the instruction from the Security Service. Also, please note that each step of verification can take up to 72 hours. You will definitely receive an answer about the status of verification
All the best,
The 1xBet Support
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I have deposited ******* through NetBanking in my gaming account, but still it is not deposited in my gaming account although money is debited from my bank account.No confirmation message received just amount got deposited and now they are denying.Not only this I have all the screenshot of their chats of their chatbots. They are not responding to my mails also.
I am attaching my bank statement alongwith this review to prove this review as legit.
1xbetofficial plz help me to get my money back.
My gaming id: *******
Email id:*******@gmail.com
Mob no. *******760, *******382
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Thank you for your review. We kindly ask you to send all details to our e-mail address — public.relations@1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
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Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments — everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions
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We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
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As its my first attempt to deposit SDG209 and there is error, chat customer service no reply. Email must complete a lengthy report as if to claim an insurance policy. its is so ridiculous. I even offer to suggest to credit in my account so i can bet instead of a refund. in return request me to fill a form, attached id documents, get a witness to authenticate the letter, etc — in other words, making things awfully difficult to get a refund,, web call not answered, chat service no reply! So you guys better beware.
My ID is 4092 464 85. Hp xxxx 4696 (1XBET can call to resolve and refund please).
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Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address — info-en@1xbet-team. Com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your question
All the best,
The 1xBet Support
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Oh, I saw so many different thoughts about this bookie, so it's time to share my own experience. I had started to bet with 1xbet for a long time ago because of their crazy promotions. One time ago I also won the iPhone X. The main advantage of 1xbet for me is high odds and stable withdrawals. Money credits on my e wallet without any problems. I always received it. The main disadvantage is a long verification. It needed near 15 days to verify my account
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Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant!
Best regards,
The 1xBet Support
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Never use this app or website because i deposit money three times but never get on 1xbet amount and the money from my account with a receipt through auto easypaisa option and they are not reply to you for almost 30 minutes and every time you have to wait for 2 or 3 hours
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Thank you for your review. The issue is on the side of your payment system. We kindly ask you to contact our 1xBet Official page — https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there. Also, please see these instructions to avoid such situations in the future — https://goo.su/58hy
All the best,
The 1xBet Support
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I have made a deposit of 3000 usd using perfect money and it have been more than 11 months and until now I didn't get the deposit into my account
Transaction id from perfect money *******
I sent them emails they never reply. This is so stressful and this is not a small amount of money
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Thank you for your feedback. To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
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So this issues has happened twice I requested a withdrawal of rs ******* and Rs 7000 which as per the application was successful but my account was not credited. I have mailed them a dozen of times but they are just ignoring my mails. How the hell is my issues going to get fixed.
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Thank you for your review. The situation which happened — is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page — https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future — https://goo.su/58hy
Best regards,
The 1xBet Support
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Thank you very much for your kindness and response
It is worth mentioning that this is my only account in all betting sites and I do not have any other account
And I still can not log in to my account to withdraw money, but you replied that I can withdraw money, but I still do not have access to my account
Please follow up with the utmost thanks and respect
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Thank you for your patience!
We have clarified all the necessary information according to your situation with the Security Service and receive an information that your account has been blocked because of violation of the Terms regarding the opening several accounts:
2.26. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2.27. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
We have also checked the information on your deposit request with the Security Service. According to the Terms and Conditions, you can withdraw the amount of your deposits, which you already successfully did as of today
Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
